Application Analyst I & II
September 1998 - March 2000
IT/Data (Healthcare)
Functional lead in the implementation and support of multiple financial applications (HBOC Star Patient Accounting, General Ledger, Human Resources, Payroll, TrendStar Decision Support) at various facilities.
Lutheran Health Network
Fort Wayne, IN, USA
Network of four hospitals, various rehabilitation facilities, medical centers, urgent care locations, and a children's hospital serving the greater Fort Wayne area.
Continuous client interaction, issue resolution, information gathering, solutions development.
Programmed custom interfaces and data conversion applications (Visual Basic, MicroScript DataStream, MicroScript DataMapper, MS Access).
Programmed custom electronic output formats, including payroll checks, W2s, and patient bills (Optio MedForms, AIX).
Programmed SQL reports (human resources, payroll, general ledger, patient accounting).
Programmed file/data extracts (MS Access, HBOC KB SQL).
Developed automated process to electronically transmit payroll direct deposit file (HyperTerminal, Batch programming).
Developed and administered multiple relational databases for data archiving and back-up utilization (MS Access).
Analyzed and troubleshot information systems/processes.
Application of system updates, enhancements, and issue resolutions.
Provided client training and support.
Developed and maintained project plans.
Installed software/applications on end-user machines.
Created policy/procedure documentation.
Conducted ad-hoc and user testing during conversions and implementations, and as a part of daily support functions.
Coordinated group testing efforts.
Supported day-to-day operations of all Financial Business Unit information systems.
Functioned as main point of contact for day-to-day client problems.
Provided an interface to software application vendors for implementation, conversion, upgrade, and support issues.
Gathered and analyzed client enhancement requests.